Support and contact
Have a question, an idea, or need a hand? Start with a few helpful pointers, then send us a message.
Some helpful answers
Here to help.
Restore the full version
In MemoCap, use “Restore purchases” with the Apple account used for purchase and an Internet connection. The one-time purchase is non-consumable. If access is not restored, describe the displayed message in the form.
Find my progress
Check Settings > Backup, the same iCloud account on your devices, Internet access and available iCloud storage. Sync may be delayed. Avoid resetting or deleting the app while troubleshooting sync.
Understand a locked chapter
Chapters unlock in learning order, including after the full-version purchase. Europe’s first three chapters are included for free; later chapters require the full version and the relevant learning progress.
Report an error or a problem
Specify the country or capital, or the steps leading to the issue. If useful, include your device model, system version and MemoCap version. Never send passwords or payment information.
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